Q1 Why do I replace a UV LED Lamp?
UV LED's working time is more than 25,000 hours, 10 times longer than the traditional lamp. Besides, UV LED curing is more effective, saves 80% of energy costs and is environmentally friendly.
Q2 Do all of current UV chemicals work well with UV LED?
No. The chemical must be formulated specifically to take advantage of the narrow wavelength. Please ask your supplier for the best wavelength, and then we can customize the most suitable and high-efficiency wavelength for you.
Q3 What about the warranty period?
All of our products come with a full two-year warranty. We can offer the parts for free if any parts are damaged within the warranty period.
Q4 What about the after-sales service?
We provide spare parts for replacement, and 24 hours online and video technical support.
Q5 How to get the best solution with the right price?
There is some important information we need to know before offering:
- 1. What do you use it for or in what machine is it to be installed? (such as, it will be used for a specific printing machine model)
- 2. Which wavelength do you require or what UV chemical do you want to cure? (It depends on your UV chemical, such as 365/375/385/395/405/415nm and so on)
- 3. What size of emitting window do you need? (It depends on your product's size or curing method)
- 4. How much peak irradiance do you need? (It depends on your UV chemical and your max producing speed)
- 5. If any spec of our common set cannot meet your requirement, customized solutions are available.
Q6 How are the products packaged for shipping?
The products are packed with PE foam, export carton boxes, or plywood boxes, and can be shipped by sea, air, or express.